Damaged laboratory ware can frequently be repaired economically. At At-Mar, we are equipped to handle repairs for a wide variety of glass products. To better service your repair needs, we have established a few simple procedures.
Upon receipt of your glass-ware, At-Mar will estimate repair costs and notify you of any pieces which are beyond repair. Extensive care will be taken to handle all repair work in a way that will reduce the chance of additional damage. However, we cannot accept responsibility for further damage to or destruction of any glassware returned for repair.
Should merchandise be received damaged in any way:
- Stop unpacking and notify the delivering carrier immediately. You must retain the goods and the packing material, including cartons, at the point of delivery to allow the carrier to inspect the damage. You only have two weeks to request inspection.
- Notify At-Mar promptly. Arrangements then can be made for replacement if necessary.